Terms & Conditions

Booking Conditions – Hedgehog Cottage.

1) Bookings are accepted on condition that all reasonable care is taken of the property and contents. The property must be left in a clean and tidy condition and you should be aware that all damages and breakages are the guest’s responsibility and their cost shall be refundable on demand.

2) A deposit of £50- per week is payable on booking. The balance is due six weeks prior to the first day of the holiday. When a booking is made less than 6 weeks before arrival the full cost of the holiday is payable immediately.

3) The booking is confirmed following receipt of the deposit and you are then contracted to pay the balance of the holiday cost when it becomes due. No reminders will be sent. Once a booking is confirmed it is understood that the contract is between the guest and the property owner and that all conditions have been accepted by the person named on the booking.

4) Holidays are from Saturday to Saturday (except by special written agreement and start from 3.30pm on arrival day and end at 10.00am on departure day).

5) Bookings are accepted on condition that no more than the maximum number of persons as confirmed on the booking form shall use the property, except by prior agreement in writing. We reserve the right to refuse any booking which may in our opinion, by reason of numbers or composition, be unsuitable for the property.

6) No liability is accepted for any loss, damage, sickness or injury howsoever caused which may be sustained during the holiday to the Guest or any member of the party, or invited persons, or any car or its contents, or any possession of the Guest or any member of the party as defined above.

7) Pets are not allowed at Hedgehog Cottage.

8) Equipment – Hedgehog Cottage is fully equipped to The English Tourist Board standards. All bedding is provided (except baby bedding) as are towels.

9) You will permit the owner or agent, with or without workmen or other, at reasonable times to enter, inspect and if necessary carry out repairs to the property.

10) You must not assign or part with possession of the property, part of it or anything contained in it. Nor must you use the property other than for holiday occupation by the persons named on the Booking Form.

11) Problems – if you have cause for complaint or accidental damage occurs you must report it to the owner in the first instance. Any complaint made after the holiday will not be accepted as it cannot be fully investigated.

12) If you wish to alter the dates of your booking after confirmation has been issued an administration fee of £20 will be made.

13) Cancellation – If you cancel a confirmed booking we will endeavour to re-let Hedgehog Cottage. If Hedgehog Cottage is re-let we will refund any monies which have been paid by you less a cancellation charge of £20 per week booked. If we are unable to re-let the property you will be liable for the balance of the rent (if not paid) and there shall be no obligation on our part to repay or forgo any rent paid or unpaid.

14) In the event of Hedgehog Cottage being rendered uninhabitable by circumstances beyond our control a full refund of all monies paid will be made. No further obligation or liability for any losses or expenses arising from such circumstances is accepted.

15) All descriptions, advertisements and representations are made in good faith.